Posts Tagged ‘service levels’

Service Level Agreements: What is a Service Level Agreement or “SLA” and When Do You Need One?

Thursday, March 16th, 2017

If you are in the software industry, you probably have heard of a “service level agreement” or “SLA” but do you really understand what a service level agreement is or why you might need one?  The Silicon Valley Software Law Blog addresses this issue in the following blogpost:

http://www.siliconvalleysoftwarelaw.com/service-level-agreements-what-is-a-service-level-agreement-or-sla-and-when-do-you-need-one/

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